Returns & Exchanges
At Wuthering Shop, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Request
Log into your account portal or visit our returns center with your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing